The following content is sourced from external partners. We cannot guarantee that it is suitable for the visually or hearing impaired.
FILE PHOTO: Passengers check in at a counter of Delta Air Lines in Mexico City, Mexico, August 8, 2016. REUTERS/Ginnette Riquelme/File Photo(reuters_tickers)
SHANGHAI (Reuters) - Delta Air Lines apologised on Friday and said it recognised the seriousness of the issue after it was criticised by the Chinese aviation regulator for listing Taiwan and Tibet as countries on its website.
The Civil Aviation Administration of China earlier in the day posted a statement on its website demanding the U.S. carrier to issue an "immediate and public" apology and to investigate how the issue occurred.
"Delta recognises the seriousness of this issue and we took immediate steps to resolve it," the company said in an emailed statement to Reuters.
"It was an inadvertent error with no business or political intention, and we apologise deeply for the mistake. As one of our most important markets, we are fully committed to China and to our Chinese customers."
(Reporting by Brenda Goh; Editing by Christian Schmollinger)