Audio / Video
How can I listen to audio / watch video ?
You need to have installed the Real Player Plug-in
A Plug-in - What do I need this for ?
To view swissinfo's mutlimedia content you need to install additional software that works with your browser. These so-called plug-ins are free of charge and can be easily downloaded and installed.
Real Player - Universal Playback
swissinfo delivers audio and video recordings in "real" format. To play these it is necessary to have Real Player - a program which is available as a plug-in. On Real Network's web site you will find the software version which best suits your operating system, be it Windows, Mac or Linux.
I have installed the plug-in and I still can't see or hear anything
If you are surfing the internet behind a firewall - which is common in offices - you should be aware that real player's protocol is usually blocked. Contact your system administration for further assistance.

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