The Swiss voice in the world since 1935

Pandemic pushes Swiss away from cash 

cash machine
Will cash machines soon be a thing of the past? © Keystone / Christian Beutler

Cash has lost its appeal among the Swiss population as the coronavirus pandemic led more people to pay by bank card, mobile app or online, a recent survey has found. 

The survey by financial services website moneyland.ch found that for the first time, cash is no longer people’s preferred method of payment. “Moneyland.ch expects that cash will continue to lose in importance,” said CEO Benjamin Manz in a press releaseExternal link on Tuesday.  

When asked about their preferred payment method, the majority of respondents (73%) cited debit cards, followed by credit cards (71%). Cash came only in third place, with 67% of those questioned saying they could not do without it. This compares with 78% in the previous survey in 2020. 

The survey also highlighted interest in payment applications such as Twint, with 43% of respondents saying they can’t do without, compared with only 26% in January 2020. Competitors such as Apple Pay (7%), Google Pay (5%), Samsung Pay (4%) and Bitcoin payments (4%) lag far behind. 

Cash is nevertheless still the preferred method of payment in shops, where 98% of those questioned pay in cash. This is followed by debit card (91%) and credit card (84%) payments, where 62% use contactless payment. 

The survey was conducted in January among 1,500 residents across German-speaking and French-speaking Switzerland. 

More


A smartphone displays the SWIplus app with news for Swiss citizens abroad. Next to it, a red banner with the text: ‘Stay connected with Switzerland’ and a call to download the app.

Popular Stories

Most Discussed

News

Fewer and fewer people are attending religious events

More

Survey: more Swiss reject organised religion

This content was published on Fewer people in Switzerland have a religious affiliation and the proportion who practice their religion regularly is steadily declining, a survey finds. But religion or spirituality continues to play an important role during difficult times.

Read more: Survey: more Swiss reject organised religion
Trees cool cities better than previously assumed

More

Study: trees have major cooling effect even in extreme heat

This content was published on Plane trees in cities have an important cooling effect even in extreme heat, according to a new study by the Swiss Federal Institute for Forest, Snow and Landscape Research (WSL). 

Read more: Study: trees have major cooling effect even in extreme heat
The panorama of the Battle of Murten is digitised

More

EPFL launches digitised version of Battle of Murten panorama

This content was published on To mark the anniversary of the Battle of Murten on 22 June 1476, the Federal Institute of Technology Lausanne (EPFL) has launched a website that offers the public an immersive experience of the huge panorama painting of the historic battle. 

Read more: EPFL launches digitised version of Battle of Murten panorama
Diesel oil pollutes Lake Zurich near Rapperswil-Jona

More

Diesel oil slick spreads across Lake Zurich

This content was published on Emergency crews contained the oil and began removing some of the pollution from the water’s surface, said the St Gallen cantonal police on Sunday.

Read more: Diesel oil slick spreads across Lake Zurich
Tens of thousands of people at Zurich Pride

More

Zurich Pride draws large crowds amid financial strain

This content was published on Following US President Donald Trump’s attacks on diversity initiatives, Zurich Pride fears more sponsors could pull out and is now facing financial difficulties.

Read more: Zurich Pride draws large crowds amid financial strain

In compliance with the JTI standards

More: SWI swissinfo.ch certified by the Journalism Trust Initiative

You can find an overview of ongoing debates with our journalists here . Please join us!

If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR