The improved performance was most notable in French-speaking Switzerland and Ticino, the company announced on Monday.
Rail passenger punctuality improved on the previous year in almost all regions. Connection punctuality stood at 98.7%, the same as in 2023.
In French-speaking Switzerland, timetable adjustments made for the 2023 timetable change led to a significant improvement in punctuality: 91.9% (2.7 percentage points up on the previous year).
Despite numerous construction sites, various disruptions and weather-related difficulties, customer satisfaction remained high. Satisfaction with punctuality on arrival reached 87.6%, an increase of 1.5% on the previous year.
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