Fraud detection has not yet kept up with the booming number of online shoppers.
Keystone
A record number of Swiss online traders say they have been victim of fraud this year, a new survey has found.
This content was published on
1 minute
Keystone-SDA/jc
According to the surveyExternal link by the CRIF consultancy, 97% of online companies questioned said they had been hit by fraud at least once this year, which is up 4.6% on 2018. The survey was carried out in partnership with the Swiss Association of Online TradersExternal link.
The most common form of fraud consisted of ordering goods and not paying for them. This was followed by people who placed orders using false information or stealing the identity of someone else.
For most companies, the losses were not more than CHF5,000 ($5,000). However, losses of CHF5,000 to CHF10,000 were up 7.7%, according to the survey. Losses of between CHF10,000 and CHF25,000 were up 2.8%.
More than 6% of online retail sites said that losses from fraud totalled more than 2% of their turnover.
More
More
Smartphone shopping boosts online trade
This content was published on
Online shopping accounts for ever more of the Swiss retail market as shopping via smartphone also becomes more popular with consumers.
This content was published on
Solar energy pioneer Raphaël Domjan and his team continued preparations for the altitude record attempt at 10,000 metres with the SolarStratos solar aircraft.
This content was published on
Cattle in the canton of Geneva and in the neighbouring region of Terre Sainte in the canton of Vaud are being vaccinated against the contagious viral skin nodule disease. The first cases of the animal disease were reported at the end of June in France, just outside Geneva.
Fewer attacks on Swiss ATMs but their future remains uncertain
This content was published on
Bank ATMs in Switzerland are less prone to attacks by criminals, but their future remains uncertain given the less active use of cash by the population.
This content was published on
A series of rockfalls occurred above the village of Brienz between 9 and 12 July. According to the municipality of Albula, the overall situation remains tense. Several people disregarded the ban on entering the area around the village.
This content was published on
Arosa Bergbahnen achieved the highest figure in its 95-year history in the 2024/25 financial year with net revenue of CHF 37 million. Arosa Lenzerheide was able to capitalise on strengths such as snow reliability and the size of the ski area in a long winter season, the company announced on Thursday.
This content was published on
Unknown perpetrators stole ceramic dental implants during a break-in at a company in Oensingen, northern Switzerland, on Tuesday night.
Euro 2025: Bern prepares for massive parade ahead of Switzerland-Spain game
This content was published on
The last Euro 2025 match to be played in Bern, the quarterfinal between Spain and Switzerland at 9pm on Friday, promises to be a great celebration of football.
Clariant faces further ethylene price-fixing claim
This content was published on
Swiss chemicals group Clariant is facing a further claim for damages in connection with ethylene price-fixing agreements.
This content was published on
The Grande Dixence dam in Lower Valais is closed to visitors due to a rockfall last weekend. The nearby hotel also had to temporarily suspend operations for safety reasons.
This content was published on
The measure will come into effect on January 1, 2019. Currently, online purchases from abroad that attract less than CHF5 ($5.01) in VAT are exempt. This translates into an upper limit of CHF200 worth of books or CHF62.50 of goods that don’t benefit from a favourable tax status. According to the VAT reform passed in…
You can find an overview of ongoing debates with our journalists here . Please join us!
If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.