Fraud detection has not yet kept up with the booming number of online shoppers.
Keystone
A record number of Swiss online traders say they have been victim of fraud this year, a new survey has found.
This content was published on
1 minute
Keystone-SDA/jc
According to the surveyExternal link by the CRIF consultancy, 97% of online companies questioned said they had been hit by fraud at least once this year, which is up 4.6% on 2018. The survey was carried out in partnership with the Swiss Association of Online TradersExternal link.
The most common form of fraud consisted of ordering goods and not paying for them. This was followed by people who placed orders using false information or stealing the identity of someone else.
For most companies, the losses were not more than CHF5,000 ($5,000). However, losses of CHF5,000 to CHF10,000 were up 7.7%, according to the survey. Losses of between CHF10,000 and CHF25,000 were up 2.8%.
More than 6% of online retail sites said that losses from fraud totalled more than 2% of their turnover.
More
More
Smartphone shopping boosts online trade
This content was published on
Online shopping accounts for ever more of the Swiss retail market as shopping via smartphone also becomes more popular with consumers.
Train vs plane: would you take a direct train between London and Geneva?
Eurostar is planning to run direct trains from Britain to Germany and Switzerland from the early 2030s. Would you favour the train over the plane? If not, why not?
This content was published on
The Fête de l'Epouvantail (scarecrow festival) is celebrating its 30th anniversary and returns to Denens in canton Vaud for its seventh edition from July 10-20.
This content was published on
A 35-year-old man has died in a work accident at the valley station of the Heimwehfluh toboggan run in Matten near Interlaken, canton Bern.
This content was published on
The Swiss embassy in Tehran re-opened on Sunday after being closed on June 20 owing to the unstable situation in the country.
This content was published on
Queen Maxima of the Netherlands and her youngest daughter Princess Ariane attended the Netherlands' women's European Championship football match against Wales in Switzerland on Saturday.
Swiss want to better protect military airfields from spying
This content was published on
Swiss Defence Minister Martin Pfister says he wants to better protect Swiss military airfields against espionage activities.
Man charged with flying drone at women’s Euro 2025
This content was published on
A man flew a drone around the venue on Wednesday evening during the first match of the Women's EURO 2025 in St. Gallen. The 30-year-old violated the absolute ban on flying during match days. He was reported to the police.
More than 250 Swiss companies sign CO2 reduction initiative
This content was published on
A total of 257 companies from Switzerland have signed up to the Science Based Targets Initiative (SBTi). In doing so, they are committing to CO2 reduction targets that are compatible with the Paris Climate Agreement.
Swiss accident prevention group sees federal targets at risk
This content was published on
The Swiss government's target for accident figures is at risk, reckons Mario Cavegn, member of the executive board of the Swiss Council for Accident Prevention.
Feminicide: Swiss justice minister calls for electronic monitoring
This content was published on
Swiss Justice Minister Beat Jans has called for electronic monitoring and an ankle bracelet warning system for perpetrators of violence against women.
This content was published on
The measure will come into effect on January 1, 2019. Currently, online purchases from abroad that attract less than CHF5 ($5.01) in VAT are exempt. This translates into an upper limit of CHF200 worth of books or CHF62.50 of goods that don’t benefit from a favourable tax status. According to the VAT reform passed in…
You can find an overview of ongoing debates with our journalists here . Please join us!
If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.