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Do you trust AI with your health?

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From innovative treatments to unequal access to medicine, I cover health topics and keep an eye on Switzerland's Health Valley. I'm Swiss-Turkish, and have a background in communications, journalism and photography. Before joining SWI swissinfo.ch, I covered technology and health at Euronews, and my work has been featured in international outlets including Fayn Press, Mediapart, Le Temps and Times of Malta.

Many people around the world are starting to use AI tools or platforms for health advice with mixed results. What has been your experience with AI for health information? What do you see are the opportunities for using AI in healthcare and what are the risks and concerns? 

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femalecentury

AI for me is a always available source for information and explaination. ____I ask AI on most common cause, development, outlook for healing of cancer and what best to do to prevent cancer.__Part of my healthcare I base on recommendations given by AI. ____For example if food-adds, such as Omega 3-6-9 should be taken together with tyroid hormon supplements and blood thinners like Aspirin. ____I also turn to AI for information and recommendations on hormone therapy for females aged 50 . The quality and applicability of AI information and recommendations varies. I am using free available AI tools. In comparison to paid AI tools, the free tools may not haver all and may not have the most recent level if information. ____I had one sort of bad experience when I turned to AI for hormone replacement therapy input, because the supply of medication I had brought from Europe was short, I was in an Asian country and the European medication was not available. ____In the lack of other sources of information I trusted, I followed what AI recommended. The result was the impact of over-dosing. But again, AI tools regularly point out that no medication should be taken without consulting an physician.

C
Cougil

Artificial intelligence may be useful for providing information for a simple, non-specific assessment, but when it comes to serious matters we must rely on specialist doctors, even though they have less and less time to explain the diagnosis in detail.__The healthcare system is deteriorating further and further due to cuts imposed by right-wing policies, which encourage private insurance.

A
Aylin Elçi SWI SWISSINFO.CH
@Cougil

Thanks for your response. You might find this recent study on patients reporting symptoms to AI interesting. It found that participants (of which there were 500) were likely to provide more information on their symptoms if they were talking to a doctor. "Participants who believed they were interacting with an AI tool (versus a physician) provided lower-quality symptom reports for medical triage," the report states.______https://www.nature.com/articles/s44360-026-ss:00116-y

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Nico.snr

AI explains to me my blood tests and doctor diagnosis much better and with more info than my doctor. The level of insight into complicated health issues has been spot-on.

J
Jorg Hiker

The real problem is elsewhere: healthcare in many countries is either too slow or too expensive. People don't necessarily trust AI, but they use it out of necessity when proper medical care is out of reach.

A
Aylin Elçi SWI SWISSINFO.CH
@Jorg Hiker

Thanks for your comment. According to recent findings by the US health policy foundation KFF, a third of adults in the US are turning to AI for health information, with a larger share of younger adults, uninsured adults, Black adults and Hispanic adults relying on AI. ____Top reasons for using AI for health include a desire for quick and immediate advice (65%), wanting to look up information before seeing a provider (41%) or feeling more comfortable looking up health questions privately (36%). ____But difficulty accessing or affording health care is one of the reasons why some, in particular younger and lower-income users, rely on AI. About one in five said they do not have a health care provider or are not able to get an appointment as a major reason. Another one in five said they have difficulty affording health care. This figure rises to a third of users ages 18 to 29 a third of those with annual incomes below $40,000.____Here's the full report: https://www.kff.org/public-opinion/kff-tracking-poll-on-health-information-and-trust-use-of-ai-for-health-information-and-advice/

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR