Glitch means shoppers were charged twice
Consumers in Switzerland and Liechtenstein are waiting for their bank statements to be corrected after a technical error duplicated Tuesday’s debit and credit transactions.
SIX Management AG – a Swiss company that processes electronic payments – announced on Thursday that anybody withdrawing cash or paying for something with plastic on January 21 was accidentally charged twice.
The glitch affected cards issued by banks in Switzerland as well as in the tiny neighbouring state of Liechtenstein.
“SIX is in close contact with the banks and is working on resolving the problem,” according to a media statement released by SIX on Thursday, noting that it would inform clients as soon as more information was available.
A SIX spokesman told the Tagesanzeiger newspaper that the Swiss abroad on holiday had also been affected by the glitch.
But it seems that foreign-issued cards were not affected – a relief for international guests attending the annual meeting of the World Economic Forum in Davos.
More
What Trump’s return or a new Harris administration would mean for Switzerland
More
Documentary portrays Swiss teenagers forced to return to parents’ homeland
More
Gold-digging: why some Swiss bury their wealth in the garden
More
Love at new heights: Swiss hiker creates ‘Tinder for the mountains’
More
Davos entourages will face 10-fold price increase next year
In compliance with the JTI standards
More: SWI swissinfo.ch certified by the Journalism Trust Initiative
You can find an overview of ongoing debates with our journalists here . Please join us!
If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.